Verify your Hazi Gem account
Account verification protects your balance and makes sure every withdrawal goes to the wallet owner. We ask for a photo of your national ID or passport and a screenshot of your wallet showing your registered name. Upload both documents in the verification panel and our team checks them within a few hours. Once verified, your account is locked to your identity so
nobody else can withdraw your winnings. You only need to verify once; after that, all future withdrawals clear without repeating the process. If you play Football FastGoal or Slot Clash and win a large round, verification ensures the payout reaches your wallet securely.
- Gather your documents — Take a clear photo of your national ID or passport. Open your bKash, Nagad or Rocket app and screenshot the page that shows your registered name.
- Upload in the verification panel — Go to account settings, tap verify, and upload both images. Make sure the text is readable and your name matches across documents.
- Wait for confirmation — Our team reviews your documents and confirms your account within a few hours. You will see a verified badge in your account menu.
- Withdraw anytime after that — Once verified, every withdrawal request clears automatically. Your account is locked to your identity so your winnings stay secure.